How much does CertaPet cost?

$149 for a housing ESA letter and $199 for a PSD letter, by its terms. Yearly renewal of the ESA letter is $99.99. See every CertaPet price .

Does CertaPet give refunds?

In two cases, by its site: the therapist does not approve you, or your housing provider's final denial is documented after the therapist has had the chance to help. Every ESA Card registration carries a 30-day money-back guarantee, no questions asked.

Is there a CertaPet coupon code?

CertaPet's best deal in October 2026 is 10% off, which its refer-a-friend page gives through a friend's referral link. See how each CertaPet deal works .

CertaPet reviews, read 9 Oct 2026

CertaPet Reviews 2026: Is CertaPet Legit?

Q: Is CertaPet a scam?

No. CertaPet is a real company, owned and operated by CertaPet LLC by its terms. Its letters are written by a state-licensed therapist after a phone or video consultation. It holds 4.8 stars from 1,027 Trustpilot reviews, read 9 Oct 2026, and 9% of them are 1-star. The ones we read mention slow replies after paying, refunds refused after a letter was issued and letters that felt rushed.

Yes, CertaPet is a real company. CertaPet LLC sells ESA letters for housing, written by a state-licensed therapist after a phone or video consultation, from $149. It holds 4.8 stars from 1,027 Trustpilot reviews. Want an ID card and certificate for your pet? ESA Card's kit is $39$59$79$99 and lands in your inbox in about 3 minutes.

Compared on	ESA CardOur pick	CertaPetcertapet.com
Price	$39$59$79$99 kit	$149 for its housing ESA letter
How fast	About 3 minutes, emailed	2 to 5 business days from application to letter
What you do	One short form, no appointment	A screening, an assessment, then a call with a therapist
Money back	30 days on your registration, no questions asked	If you are not approved, or a housing denial is documented
What you get	Wallet ID card, certificate and a number anyone can verify	A letter from a state-licensed therapist

ESA Card: $39$59$79$99 · about 3 minutes · 30-day money-back guarantee

CertaPet facts from certapet.com (home page, terms, refer-a-friend page, older refer-a-friend terms), read 9 Oct 2026.

What CertaPet's reviewers say

4.8out of 5, 1,027 reviews on Trustpilot

5 star: 85%
4 star: 4%
3 star: <1%
2 star: 1%
1 star: 9%

trustpilot.com/review/certapet.com, 9 Oct 2026. Trustpilot labels the profile "Claimed profile".

Praise, in short

Kind therapists who listen
An easy, quick process
Fast first contact from the clinician

The 1-star reviews, in short

Slow replies after paying
Refunds refused after a letter was issued
Letters that felt generic or rushed

CertaPet or ESA Card?

Different things, and many owners carry both. CertaPet sells a letter from a licensed clinician after a consultation. ESA Card makes your pet's wallet ID card and certificate, with a registration number anyone can look up, for $39$59$79$99. What each place accepts varies, so check with the place you have in mind.

“Looked at a couple other places charging $80-100 for basically the same thing. This was half the price and honestly better looking. No regrets.”

Melissa J., Yelp review of ESA Card

Your pet's ID card and certificate

Emailed in about 3 minutes. 30-day money-back guarantee, no questions asked.

$39$59$79$99Register My Emotional Support Animal

CertaPet questions

No. CertaPet is a real company, owned and operated by CertaPet LLC by its terms. Its letters are written by a state-licensed therapist after a phone or video consultation. It holds 4.8 stars from 1,027 Trustpilot reviews, read 9 Oct 2026, and 9% of them are 1-star. The ones we read mention slow replies after paying, refunds refused after a letter was issued and letters that felt rushed.

Keep reading: CertaPet coupon codes · what CertaPet costs · the best ESA registration sites · what our kits cost · ESA Card reviews